Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,576 Reviews)
Rating breakdown 146,576 reviews
5 Stars
96,419
4 Stars
27,426
3 Stars
10,089
2 Stars
5,220
1 Star
7,422
85%of customers recommend this product.
(
51,159 out of
59,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: just me again 1000
Verified Purchase:Yes
Should be able to choose standard deduction and skip most of the interview.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nv
Verified Purchase:Yes
For some reason this version was much more confusion then the last 5 years , it took a lot more time to get to work
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pops75
Verified Purchase:Yes
I used this software last year so I thought I’d try it again. I was not disappointed! Your software is easy to use, user friendly and provided great results!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Help w/ MD state Decoupling for bonus depreciation
on April 18, 2026
Posted by: Anonymous
from Gaithersburg, MD
Verified Purchase:Yes
Wish H & R Block would simplify the de-coupling bonus depreciation on the MD state tax return vs Federal. Been 30 years & no idea how to calculate & no support from software.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Shreveport la
Verified Purchase:Yes
Questions were worded vaguely. I had been a loyal user but will consider other options next year.
Cons: Doesn't maximize refund, Hard to prepare
Value
1
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Francisco, ca
Verified Purchase:Yes
I used TT in the past and it was much more comprehensive and fun to work with. H&R program had all these quirks and required tedious work arounds… and I am not sure if I am done.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MTIK
Verified Purchase:Yes
Great software and great tax assistant. The interview questions are very straight forward and easy to navigate. The tax submission was very simple. the whole process was great.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DEI R
Verified Purchase:Yes
Consumer is made to feel he is following the proverbial rabbit (IRS) down the rabbit hole. With the help of the bureaucracy, your word salad encourages capitulation to conformity
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock