Have used for years but needs a make font larger font option in the menue
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Software is hard to use with many bugs. It calculated my taxes incorrectly. The user interface seems like it comes from the 1980's.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
This year's product was good except for the small font. I don't normally wear glasses but to use it, I not only had to use glasses but also at the same time use a magnifying glass.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Had problems e-filing the state return. The program would not take any of four different credit cards. None of the cards have issues. Not sure if it was because none of the cards had the Taxpaer’s name on them. He doesn’t have a credit or debit card in his name. Had to mail the return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Your software has a glitch and your rep assured me someone would call me back but that hasn't happened. Hoping your glitch doesn't get me audited!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Works well, handles most tasks quite well. Estimated tax section is very confusing and doesn’t make complete the task, ie what the estimated tax payments should be based upon the data entered. It was confusing as well last year. It is not that difficult of a topic. The help section doesn’t help as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I would have given you 5 stars except I feel when I had finished entering my w-2 info that the program should have clearly guided me to entering my wife’s w-2 info but it didn’t. I had to go back later and look for it.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!