Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from California
Verified Purchase:Yes
Continues to accomplish what the program in meant to do for the past 15 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, June 19, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I do two separate purchases of the software annually. I have a small clientele demanding preparation services and consulting. This software is ideal for that small group of clients.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, June 16, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GEM3
from Wichita Falls, Texas
Verified Purchase:Yes
Had problems with classification of a managed account. Program would not accept that it was NOT an IRA. Wasted a lot of time trying to figure out a questionable solution? to be able to e-file.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, June 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonym4u
from Malaysia
Verified Purchase:Yes
It worked fine although hassle was linking to my bank, broker account for 1099s.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, June 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Won't explain IRA contributions
on June 11, 2026
Posted by: Bad year2
from Fufufufu, usa
The IRA process is confusing and this software does not help.
Response from HRBlockBy Ashley, Social Media Department, June 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sdbill
Verified Purchase:Yes
Unable to download 1098 data from Schwab. Unable to follow thread of entry several times.
Response from HRBlockBy Ashley, Social Media Department, June 10, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: nana112
from SC
Verified Purchase:Yes
Overall pleased with the program, but for the SC State Additions to Income, there was no obvious explanation for those, and SC directs tax payers to include an explanation, which I was not able to do within the software.
Response from HRBlockBy Max, Social Media Team, June 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charleston, WV
Verified Purchase:Yes
It does most things well but I found 1 problem. If you overlook assigning a royalties worksheet copy number after entering royalty income in the K-1 input questions for Partnerships and S-Corporations income, it treats royalty income as zero and it does not warn you that you goofed. An acquaintance had to file an amended return because he filed his return before he noticed that.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, June 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock