I have been using HR Block tax programs for years. Reliable and easy to use.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Not too happy with the flow. I have been a customer since Taxcut 1997 and the software hasn't improved much - still lacks intelligence and smooth flow.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It is cheaper than TurboTax. It's a little more complicated to use but it is still overall user friendly. Some clarity is needed on the state residency page. If you are a non resident to a state you work in we didn't think that we needed to put our non residency
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Software worked well, and with annual use, the previous year's information was efficiently imported. Significant price increase from last year. Had difficulty with printing copies, so I followed the directions for installing the pdf printing program, and now my printer-laptops are all messed up, and I can't print anything. Will have to figure out how to get the pdf thing removed and hopefully I can recover the normal printing.
Pros: Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am generally satisfied with the software, however, I did submit feedback on 3 separate "pages" that could or should be improved to provide greater clarity.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The property tax refund was handled poorly and it was difficult to complete almost impossible
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Program allows for ease of entering data, checking for help and filing with IRS. Do wish program allowed for printing individual pages and worksheets.. Now makes one have to print entire return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Had very few issues keying in all the data for both me and my three adult children. Also took advantage of the E-filing for both IRS and State. I was able to preload filing information from the 2024 tax year that made it much easier to determine if we'd left anything out.
On a historical note, I do miss the ability to file on a 32-bit, Windows 7 box, but I already had a 64-bit Windows 7 box for video editing that worked quite well until you required another upgrade to a 64-bit Windows 10 box.
Found a little 6" x 6" x 1" Lenovo that sits on top of my manuscript tower and works well with the KVM used to swap between all three systems.
As a bonus, the Windows 10 box supports some applications from my 64-bit Windows 7 tower that stopped working on Windows 7 a couple of years ago.
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!