Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,289 Reviews)
Rating breakdown 146,289 reviews
5 Stars
96,277
4 Stars
27,353
3 Stars
10,053
2 Stars
5,209
1 Star
7,397
85%of customers recommend this product.
(
51,008 out of
59,785)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Liznextyear
from CA
Verified Purchase:Yes
Just wish the State was free to e-file. Looking for a program for next year that does.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joe Cocomo
from Mobile AL
Verified Purchase:Yes
I have used your software many years and get what I have come to expect.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
State Program for Mississippi needs improvement
on April 17, 2026
Posted by: Tommy21
from Mississippi
Verified Purchase:Yes
The Federal return results are good, but for several years I’ve had difficulty getting a refund for the State of Mississippi to be credited to next year’s taxes. I am referring her to the downloaded tax program instead of the online version
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greybeard
Verified Purchase:Yes
Works with windows 10. The other one needs windows 11.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Alan L1186
from Bridgewater, NJ
Verified Purchase:Yes
I used to run last years tax program side by side with this years and found it’s easy to complete the taxes using that procedure. However, this time I was unable to run the 2 programs side by side and that was very annoying. Please explain why that happened.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nothappy275
Verified Purchase:Yes
The software is OK. Except it wouldn't electronically file my return. The support is nonexistent and the AI is useless. After 22 years, I'll be using a different software next year..
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MikeTN71
Verified Purchase:Yes
Have been using H&R Block tax software for years, like the format and how it walks through the tax questions.
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BossPlow
from UP MI
Verified Purchase:Yes
I've used H&R for decades and have hated it every inch of the way. Very hard to make changes
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock