missing questions re foreign renting income and deduction of renting expenses if the rental unit is located in other country--faulty penalty info and solutions to avoid it--some data must be entered on the forms directly not on the questioner? none of the bank doc could be imported not even the W2--all must be manually entered
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Software instructions are confusing re: scholarships specifically whether or not it should be entered as income The education credits software instructions are not clear
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Program is excellent. Not at all happy about the ridiculous convenience fee for paying taxes with credit card
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I feel the software is good just wish I would have gotten a refund.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Nice and easy to work with as well as check references. Dedication pro is, and always has been, a great tool within the program. Program updates were easy to install.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
good program - only problem I found was lack of access to Schedule B of federal Form 1116, so could not see any way to carry over foreign tax credit from past years
Cons: Time consuming
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!