Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,289 Reviews)
Rating breakdown 146,289 reviews
5 Stars
96,277
4 Stars
27,353
3 Stars
10,053
2 Stars
5,209
1 Star
7,397
85%of customers recommend this product.
(
51,008 out of
59,785)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
The product figures the tax correctly but the program is not too intuitive. What I mean is that if you don't check the correct box when going through a topic you will never know if you are able to lower your taxes.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I already had my documents in order. 6 hours from download to submitting with itemized deductions. Paper forms would have taken much longer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BooYa56
from DFW
Verified Purchase:Yes
I've used this tool since 2012 and always on MacOS. Overall, does a pretty good job. The best newer features are the import for various financial sites and probably without it being able to import all of my invest tax reports, I would have had do an in-person meeting which would be probably five times the cost of this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wish I Had Not
from seattle
Verified Purchase:Yes
Most miserable year of doing my taxes ever. Apparently this software cannot handle when one person paid self-employed health insurance premiums and another received a 1095-A form for health insurance. It's apparently a known issue. It would not let me e-file. I wasted so many hours trying.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: K1sAreBad
from florida
Verified Purchase:Yes
Only short coming, It doesn't easily handle Schedule K-1s. It should since many ETFs are required to provide them like 1099s.
Cons: Hard to import documents
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SSuser
from New Orleans, LA
Verified Purchase:Yes
Have used H&R for 7 years. Great price and good tax software.
Pros: Maximizes refund
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Independence, KY
Verified Purchase:Yes
Somewhat difficult correcting errors detected in the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal E-file initially refused
on April 17, 2026
Posted by: jiffycho
My federal income tax e-file was initially refused due to the previous year agi was incorrectly inputted by your software, even though I used HR Block Deluxe last year. If I didn't check my email I wouldn't have known. I had to resubmit my federal income tax return e-file after reviewing my last year e-file and overriding the AGI was suppose to input from my previous year return. I also had some issues with deductions with my income tax return as a rideshare driver.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock