Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(146,289 Reviews)
Rating breakdown 146,289 reviews
5 Stars
96,277
4 Stars
27,353
3 Stars
10,053
2 Stars
5,209
1 Star
7,397
85%of customers recommend this product.
(
51,008 out of
59,785)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jon Dubauskas
from Scottsdale,AZ
Verified Purchase:Yes
For years, HRBlock has failed to provide AZ Form 348 and 352 which prevents e-filing of the AZ state forms. Please improve.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bry2026
from Florida
Verified Purchase:Yes
Very easy to use and covered all my deductions and income types.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LJfromTX
from Houston TX
Verified Purchase:Yes
I have used it for years now and it's the simplest way that I've found to get my federal taxes done.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RonColorad
from CO
Verified Purchase:Yes
I have used this product for many years. As I get older, I find that the questions I answer as I go through are a small font and I have more difficulty reading them. I am speaking just for the questions, not the explanations. It would be great to have a slightly larger font for the questions.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Die Hard HR Blk customer
Verified Purchase:Yes
I would give it 5 stars, but Merrill Lynch does not offer online connection or export in TRF format downloads, so next year I am being forced to switch products or have to n enter 75 sells like I did this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Virginia55
from Caledonia, MI
Verified Purchase:Yes
My husband has used H&R Block tax software the past several years. Unfortunately he was not able to do our taxes this year. My family member and I processed our taxes using the H&R Block software and it was very simple and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AllTaken
from Sandy Utah
Verified Purchase:Yes
Because your software did not ask for banking information, my tax refund was delayed. The IRS now requires that refunds be sent directly to the bank. I had to go through several extra steps to set up the bank account directly with the IRS. Still have not received my $7000 refund.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Markinfinity
from Cincinnati, Ohio
Verified Purchase:Yes
This tax software meets my needs for filing my own personal taxes, although I am more used to using TaxSlayer software when I volunteer with the AARP Tax-Aide program.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock