I was very disappointed in your software for 2025. All updates had to be obtained by going to your website and downloading them rather than loading then through the software right on my computer. Obtaining updates in this manner was inefficient and didn't always load the first time downloaded and when they did download, I could not always tell they fully loaded or not. Definitely made filing more difficult this year.
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have used this for years, starting back when it was Kiplinger. Never been let down. Super easy to use, very user friendly. I have never been tempted by TurboTax!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Disgusted that there's no Linux version. Appalled that they've officially dropped Windows 7 support. Irritated that I have to spin up a VM just to see my tax data. Used to be a big fan, not so much now.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using the "Deluxe plus State) version for many years (maybe 20?) and it has met my needs very well. Slightly disappointed this year - I needed the SSA Lump Sum calculation - but overall I have been very satisfied.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Seem to recall deluxe package provided state income tax with electronic filing as well. Paying the additional was a bit annoying. I chose to use HR rather than turbo which was being offered free through my fidelity account. Had I known this additional cost I might have consider turbo tax, I'll definitely look at this next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.