Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,271 Reviews)
Open Ratings Snapshot
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,662 out of 61,802
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Easy Peasy!!!!!!
on February 12, 2019
Posted by: rkbnsb
from Charlotte
Great product.
Second year used.
Maybe 60 minutes total time needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Didn't copy last info correctly
on February 12, 2019
Posted by: GUNKA
from Wisconsin
Every time you open it wants to check for updates then it didn't copy some info from last year return correctly which meant reject from IRS then unclear on how to fix. Otherwise good overall.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Unable to e-file w/this product
on February 12, 2019
Posted by: MFNH
from NH
I was able to complete my return but several attempts to e-file were rejected apparently because there is a problem with the program related to a carry-over energy tax credit. I was told there would be a program update to correct later this month. I decided to print the return and file by mail. I will consider alternative products next year since e-filing was part of what I paid for.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use with Great Features!
on February 12, 2019
Posted by: Sam1331
from Madison, Wisconsin
I have been using HRB software for 5 years and have found it to be accurate, EASY to use and reliable.Even with the new Tax Law it was seamless, with pop up help and advisory screens galore.Filing electronically is a snap, as is saving all necessary hard copies for your records. I'm so glad I bought it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Had some problems
on February 12, 2019
Posted by: PaigePixie
from Wyoming
I didn’t like that when we had 1 question and it said we had to pay 30.00. I was led to believe you would get free help on the commercials. Made me stay on hold with the IRS who would not help and told us to go to the website which we got no help there. It was frustrating cause I already spent money on the CD and now for one question you have to pay. Not Cool but we finally called a friend and he helped for free so after a few hours of something we thought would take no time at all . Took longer than we thought . But we got it done and the IRS accepted it. So we are happy campers now.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
2018 review
on February 12, 2019
Posted by: barn2
from MD
There are some questions that need more explanation. Auto tax etc. Questions late in the return need further explanation. Noted one error on estimated tax date that would not allow any solution.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not happy with the printing options
on February 12, 2019
Posted by: roadster47
from Long Island. NY
Your customer does not have the option of printing out Form 1040 without the schedules 1-6. Not everyone needs all the schedules. Its a waste of printer paper and ink.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
forms
on February 12, 2019
Posted by: hhpapa
from ct
on the print out, you show the 1099-int, 1099-div but not the 1099-R. WHY?????
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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