Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,985 Reviews)
Rating breakdown 145,985 reviews
5 Stars
96,123
4 Stars
27,275
3 Stars
10,017
2 Stars
5,193
1 Star
7,377
85%of customers recommend this product.
(
50,849 out of
59,588)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Deedon
Verified Purchase:Yes
This software had so many bugs and issues this year. I had a very difficult time getting the forms to populate correctly. I had to use another service to compare final results because of it. Almost switched to another company but finally got everything fixed at last minute.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: hank423
from New Baltimore, MI
Verified Purchase:Yes
I use this tax software every year to do my taxes. I find it the most user friendly on the market.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tonawanda NY
Verified Purchase:Yes
I've been using this software for a number of years. It cover every aspect of tax preperation with all the latest updates for the current year for doing both my federal and state returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: markksc
from Titusville,Florida
Verified Purchase:Yes
I purchased this product after using Turbo Tax for 8 years....TT would no longer import last years form,even though I used the SAME computer....did not show 4 years of past tax forms....
minus 1 star because I couldnt import Wells Fargo investments.....not listed
minus 1 star because I couldnt import Wells Fargo investments.....not listed
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
The software is easy to use and a good value. I also like the feature of pulling in prior year's HRB data to fill in some info and basically remind you to import or input data from those sources this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Early releases are full of problems. Users are the testers. What should be simple data values are not coded as its intened for use. Software development is problematic overall. Please pay actual users to test this. I've been a user for 20 yrs. Last 3 yrs has been the worst.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NoviceTaxPreparer
Verified Purchase:Yes
Great program and easy to walk through. You definitely pay for the all the extra wizards, features and submissions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 21 taxpayer
from Spring, TX
Verified Purchase:Yes
We have been using H & R Software for many years now and are completely satisfied.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock