Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Not ready
on February 16, 2019
Posted by: tubbylina
from Milwaukee, WI
Product was released before some very basic tax changes were reflected. There was no warning about not deducting home equity interest unless used for home improvement. They wrote an article about this last October which I found on the net. I had to go in and change my own return and then figure out a way to take it out of my return to change my refund amount. Basic stuff which should have been ready to go by the time I started my return in February. Don't know if I will use this product again.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use!
on February 16, 2019
Posted by: Bogie123
from Chicago
Have used this software for over 5 years, always satisfied and the price is reasonable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Poor filing procedures
on February 16, 2019
Posted by: Terri07
from Tucson, AZ
I had to go through filing steps 3 times before it got accepted. The state filings charged me 3 times but would not identify the specific problem. It appears that an update did not work properly. I have using this software for over 12 years and this is the only time that experienced any problems. I will think long and hard next year before using again
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
So easy
on February 16, 2019
Posted by: MommaP
from Laconia, NH
I have used HR Block for years with good results. I was worried this year because of the changes in the tax law and our life. Not a problem! I entered our information, the program asked a few questions, and our taxes are filed. The fact we will be getting a return is icing on the cake.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
?
on February 15, 2019
Posted by: Shadow10
from SW MO
Received and email since I used it last year. Was supposed to be federal + one state but would not let me file the state.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Capital gains is a mess
on February 15, 2019
Posted by: Arrozman
from New Mexico
You changed the Schedule D for people who have numerous stock transactions. I imported 226 transactions and when I started to print it was prinnting a page for each transaction. Last year they would put 30-40 on a page so I only had about 6 pages. This year it was going to be 226. I cancelled the printing and just put the end totals in manually. Why did you change it from last year. This is a messs.
Cons: Time consuming, Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Easy to enter when it’s working
on February 15, 2019
Posted by: Jwolsko
Program locks up after entering data multiple occasions
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
great software
on February 15, 2019
Posted by: goferithank
Reasonable cost, less than other products. Flawless,
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock