Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,678 Reviews)
Rating breakdown 145,678 reviews
5 Stars
95,976
4 Stars
27,205
3 Stars
9,978
2 Stars
5,167
1 Star
7,352
85%of customers recommend this product.
(
50,684 out of
59,375)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
No help to file an extension
on April 15, 2026
Posted by: bobbindale1
from Florida
I can't quickly figure out how to file an extension. I found the form, but there is zero help.
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Reviewreview
from TN
Verified Purchase:Yes
Not happy with functionality this year. W-2 entries were not assigned initially to each person on joint return -‘had to manually change. Limit of mortgage interest related to outstanding principle could be estimated early and then adjust - ridiculous that it is not factored in at all and needs manual entry at the end.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego
Verified Purchase:Yes
very buggy software. Example, if i made an incorrect entry and later went back and made a change, it woudl not change the form
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Very difficult to maneuver
on April 15, 2026
Posted by: Big John boy
from Dallas
Very difficult to maneuver. For a non-tax person, you have made this software too complex. I like the online version better which guides you through better. This version is lacking in so many ways. You give long forms on the review like I know what to do.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (90,130) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,645 out of
12,554)
Value
4.5