Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,678 Reviews)
Rating breakdown 145,678 reviews
5 Stars
95,976
4 Stars
27,205
3 Stars
9,978
2 Stars
5,167
1 Star
7,352
85%of customers recommend this product.
(
50,684 out of
59,375)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Works good, but the UI/UX could use a refresher
on April 15, 2026
Posted by: dave0783
from Grand Island, NY
Verified Purchase:Yes
The interface is very dated, although it does work well. My biggest complaint this year was that my taxes were rejected and I was not given a clear reason as to why. The program told me that one of my dependents was already claimed, but did not tell me which one, making it extremely difficult to correct the problem. We were able to contact my wife’s ex to find he had claimed her daughter, but this should have been much easier to resolve.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Please add non-AI tax support
on April 15, 2026
Posted by: Sam_B
from TX
HR Block needs to add live tax support so you can discuss the issues you come across. AI tool simply does not cut it. Thanks.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from akron ny
Verified Purchase:Yes
easy to use and thorough. Makes efile a piece of cake. updates year to year easily
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Quite lousy
from Colorado
Verified Purchase:Yes
Clunky interface. Colorado state return unable to handle 5C forms. Feds rejected my return. I bought Turbotax and redid everything.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 15, 2026
Posted by: JMHF
from Pinellas Park Fl
I've been using this software for 10 years at least. It's great software and so easy to follow.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxes last year
Verified Purchase:Yes
Pretty good overall. I had a small problem in that I had earned some money in Royalties from YouTube. But, when I went to claim those incomes, I was not able to click on the "royalties" box. It was there but not clickable. I wonder what other things are like that.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: blocki
Verified Purchase:Yes
I would prefer that the back button would go back, not to some random screen.
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LindaA
from Ventura, CA
Verified Purchase:Yes
I’ve been using the deluxe package for a few years now and we are very happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock