Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,678 Reviews)
Rating breakdown 145,678 reviews
5 Stars
95,976
4 Stars
27,205
3 Stars
9,978
2 Stars
5,167
1 Star
7,352
85%of customers recommend this product.
(
50,684 out of
59,375)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Better Than Turbo Tax
on April 15, 2026
Posted by: Zoo7
from WISCONSIN
So much easier than downloading and wading through instructions from Govt. tax websites. It's like having a CPA in the computer who knows every nook and cranny of the tax codes/laws and knows how to maximize them to your benefit. Will definitely use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chris135
from Arlington, VA
Verified Purchase:Yes
I switched from TurboTax to H&R Block this year because the Block interface was easier to follow. Overall the H&R Block software was easy to use and accurate. It could still be more user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GoSpurs
from San Antonio, Texas
Verified Purchase:Yes
Will not be buying this software for next year’s taxes. We couldn’t export for and bundle information from Merrill Lynch.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Software bugs forced me to file a paper report
on April 15, 2026
Posted by: happybiker
from WA State
This program has numerous bugs, which caused rejection of my electronic filing by the IRS and forced me to mail a paper return. Some details:
1) Wrongly interpreting day of birth, choosing 1040-SR instead of 1040 and adding a Social Security income form.
2) Forcing the inclusion of form 8959, even though no community income exists.
3) Arithmetical errors in form 5329
1) Wrongly interpreting day of birth, choosing 1040-SR instead of 1040 and adding a Social Security income form.
2) Forcing the inclusion of form 8959, even though no community income exists.
3) Arithmetical errors in form 5329
Also, when adding details to medical expenses in a items list, attempting to review what I entered brings the IRS form instead of showing the details as entered.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Easy to use program. Accurate entries for maximum refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: yesSRH
from NJ
Verified Purchase:Yes
Been using it for years. Easy to use, and just gets the job done. I am an investor and a retiree over 70 so my return is not the least complicated thing to do.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 15, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Karen03
from Wynantskill, NY
Verified Purchase:Yes
The program is perfect! Used it for many years and very happy with it!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VT
Verified Purchase:Yes
Very upset, had to buy a new computer and also Windows 11 with Microsoft 365.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock