They need to do a better job notifying customers of pending state tax law changes. Virginia, for example, just changed its tax law but changes have been pending for several months now. Even if it's too soon to actually update the software, they should have at least been able to provide a pending changes notice for customers in affected states. As it stands right now, my state taxes have been calculated incorrectly but luckily I knew myself about this and was able to postpone filing. I hope they roll out a software update soon and recalculate my return accordingly.
Pros: Easy to prepare, Easy to import documents, Fast
This is written for younger users. Us older types find it confusing. We like the price, but we had to redo the forms three times before we had it right.
Cons: Time consuming, Hard to prepare, Hard to import documents
I've been using this program for over 10 years. Each year is little clearer than the previous. This year, it is quite clear and easy to follow. Will use it again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast