Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,678 Reviews)
Rating breakdown 145,678 reviews
5 Stars
95,976
4 Stars
27,205
3 Stars
9,978
2 Stars
5,167
1 Star
7,352
85%of customers recommend this product.
(
50,684 out of
59,375)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 12pete
Verified Purchase:Yes
you automatically sent me the software and as always it worked fine. BUT --- I now have a Chromebook and your software does NOT work on it. I had to dig and find computer I was throwing out to do the taxes. Next year I will not be able to do this unless you change things
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jayuuu
from Seattle, WA
Verified Purchase:Yes
I have used your software for years but this year very frustrated. Ran the program, completed taxes, printed copy. E-filed and return rejected. There is no explanation on why it was rejected or instructions on how to fix it. Tried the help section to no avail. Now it's 4/15 and I'll have to sign and mail my return and see what happens. Any refund will be delayed. Not sure I'll use again.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I've been using H$R Block for 8 years and like the simplicity of importing data from previous returns and tax info from my stock account.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chuck From MO
from Lees Summit MO
Verified Purchase:Yes
I have used tax cut for 10 years. This is my first disappointing experience with it. When I filed last year, I the recommendation was to withhold more for MO for me, however I do not work in MO, my wife does. Because of MY withholding, I was forced to paper file. I will also have to do it next year because I withheld MO for the first 3 months this year. More explanation around detrimental withholding would be great.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Stvs
Verified Purchase:Yes
Really simple to use. One addition needs to be added, though. You need to have a button that will take a married filing jointly returns and separate them to see what the difference is.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bad year
from Warrenton va
Verified Purchase:Yes
Very confusing and impossible to find answers i needed or get online heip. I will never use your program again
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Karun255
Verified Purchase:Yes
Been using it for several years now, and it gets easier.
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Navigation is easy enough with exceptions as noted
on April 15, 2026
Posted by: mc2517
The Arkansas state return doesn't treat the pension income for military retirees as non-taxable. The only way to make it work is to claim this income as military pay. Also the worksheet for the SSI should be more evident. It is easy just to do it like former years and miss out on the new deduction.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock