I use the software to do my taxes and my Sister's and my Son's. The thorough step by step method is easy and comprehensive. I use 3 of the 5 free Federal filings. We print and mail the state returns to avoid the filing fees.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I purchased this product online, had difficulty getting it to download, but finally was able to find and access/download the program. I filled out each field carefully checking to be sure all information was accurate. I submitted the information to the IRS and my filing was rejected. I went through the process to check the accuracy of the information demanded by the IRS and resubmitted the filing again and was rejected the second time. Now I have to go through a lot of problems trying to figure out what to do, who to talk with, and how to make the filing acceptable to the IRS so I can get my refund.