Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Still shortfalls
on February 19, 2019
Posted by: Res7747
from Syracuse
This is the second year straight that the import function has experienced shortfalls which in one case could have been a disaster. Also the compare to previous year report was less than 100percent usable. It did not show a comparison of a new 1099r vs one that was not there previously. I would have thought the new one would have shown up under the current year with no data showing up for the previous year. This is an obvious program deficiency.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
loved the import for last years numbers
on February 19, 2019
Posted by: lrb1
from robinson il
i have used this product for over 7 years it is easy to use
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Taxes
on February 19, 2019
Posted by: Pumpy2008
from Jamestown
Very easy to use. Saves a lot of headaches. Thank you. Love this!
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Features
on February 19, 2019
Posted by: Deb1214
from Binghamton, NY
I use this program every year. Makes filing so easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Messed up Energy credits
on February 19, 2019
Posted by: JustWentSolar
from Lansing, MI
10 years of great results and then this year I take credit for solar panels and Federal and State returns are rejected, all because software has a glitch. 2 weeks later the glitch is supposed to be fixed and I file again. Keeping my fingers crossed. With the Federal shutdown, I am now filing after millions of others have filed. Sarcastically, I can't wait to see if it worked and how long my refund will take.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
The best! Easy to use and easy to understand
on February 19, 2019
Posted by: sally1000
from Maine
I use it and my family uses it and I recommend it to all my friends. Fast, affordable, easy to understand and offers an outstanding tool. Allows you to be in control of your taxes with expert advise
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent. Easy. No issues till now
on February 19, 2019
Posted by: snash02
from ga
Software Issue: Driver license number & expire date were imported from prior yr HRB return, but Lic had expired before the prior year was imported into 2018 HRB software which did not flag the expired date as an issue. The Fed return was completed and the State return was begun. When attempting to efile the State return, I was prompted to enter my DL# and expire date. I entered my NEW DL # and NEW expire date. This new DL expire date was compared to the expire date on the Fed Return and efile was blocked pending resolution to the disparity in dates, but the DL# difference was not flagged. I manually corrected the Fed worksheet (whole Form) with the new DL number & new expire date, which cured the expire date issue, but I did not notice that the new DL number was not carried to the State return, which continued to show the expired DL# from the prior year import. I did not notice the DL# disparity since it had not been flagged. Bottom Line: State was filed with an expired DL number but an accurate updated expire date. The DL # was different on Fed & State Returns, and not flagged as an issue. This potential issue was discovered only after both returns were successfully filed and accepted. Hope my State refund will not be delayed by the DL number issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
easy
on February 19, 2019
Posted by: lippsjj
from Cincinnati, Ohio
I found it easy and quick to use. Took less than one hour.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock