Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,678 Reviews)
Rating breakdown 145,678 reviews
5 Stars
95,976
4 Stars
27,205
3 Stars
9,978
2 Stars
5,167
1 Star
7,352
85%of customers recommend this product.
(
50,684 out of
59,375)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: PTwaltham
Verified Purchase:Yes
I have been purchasing this tax software as long as I can remember - user friendly and I find the "help" topics very useful
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arlington TX
Verified Purchase:Yes
I moved from TurboTax because of the overhead of using the software and have been very happy for H&R Block
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Greg33
Verified Purchase:Yes
I've been using this sw for years and have been very satisfied. I was disappointed this year given I couldn't download Merrill Lynch 1099s. Not sure who's responsible.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pennsylvania
Verified Purchase:Yes
Have used it for many years. it continues to let me down when filing even simple returns for state of PA. There is always something that crops up at the last minute that prevents e-filing, that is unexpected, sometimes unfixable, or very poorly explained. Just a lack of attention to detail.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is a great program. It is easy to follow and understandable. I have been using it for several years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BillBIII
from Maryland
Verified Purchase:Yes
I've used your Tax program for many years now. This year, I had a problem with entering my second 1099-NEC. In previous years, my 1099-NEC's generated two separate Schedule C's, so I could put in my expenses and other costs. This year I tried MULTIPLE times to get to that second Schedule C and was unable to. When I contacted support they were unable to assist me. Very disappointing.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Saltaway
from CT
Verified Purchase:Yes
I have always used another tax software. I found HR Block cumbersome to navigate, hard to get an explanation of what was to be filled it, very hard to send somewhere to print the return.
The script fonts were too light a color and too small to read easily, and no apparent way to make the writing darker and bigger.
Not happy.
The script fonts were too light a color and too small to read easily, and no apparent way to make the writing darker and bigger.
Not happy.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: menace951
from minnesota
Verified Purchase:Yes
It was easy for me to load software and import the previous years tax form. Everything went smoothly. I hope i did everything correctly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock