Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,678 Reviews)
Rating breakdown 145,678 reviews
5 Stars
95,976
4 Stars
27,205
3 Stars
9,978
2 Stars
5,167
1 Star
7,352
85%of customers recommend this product.
(
50,684 out of
59,375)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Kev48
from Denver Colorado
Verified Purchase:Yes
Easy to use. Clear explanation and detail of tex credits, forms and other info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Useless
on April 15, 2026
Posted by: TryTurboNextYear
from Houston, TX
Unless your return is extremely basic, this software is useless. Should be able to input figures right off of the 1099s and K-1s without questions that go beyond those. Keep getting messages that I need to read IRS forms and follow their instructions. Really? Why do I need your software then? I filed an extension and will have to hire a tax pro to do what I assume is fairly pedestrian, but beyond my knowledge of the questions asked in this program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Still some bugs...
on April 15, 2026
Posted by: sadlerjon
from Richmond, VA
I have used HR Block for years and this is the first time that my return was rejected by the IRS. After some "looking through" the Rejection report, I found that the software had not filled in many of the questions in Form 8936 Schedule A Part IV. After filling the missing items, I resubmitted my return successfully.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: SashaShura
Verified Purchase:Yes
Taxcut should allow to utilize more data (instead of typing it each year again) from the last year imported Taxcut return .
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DMHOWARD
Verified Purchase:Yes
I have been using TaxCut Software for more years than I can remember and over those years have had very few problems with it. But found it very disappointing to find it no longer works with Windows 7.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Zeko
from Toledo, Ohio
Verified Purchase:Yes
Repeat customer for 10 years. Great software no issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AMA60
from NC
Verified Purchase:Yes
I’ve been using H&R Block software for years. It’s easy to use and helpful with all the changes in tax laws.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Generally very good. the check box where you say you have an IRS PIN should be BOLD. It is easy to miss, then the return is rejected.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock