Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,382 Reviews)
Rating breakdown 145,382 reviews
5 Stars
95,826
4 Stars
27,148
3 Stars
9,941
2 Stars
5,146
1 Star
7,321
85%of customers recommend this product.
(
50,521 out of
59,163)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Toledo, Ohio
Verified Purchase:Yes
Have used this software for years. Easy to use and download..
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Good Stuff stays around!
on April 14, 2026
Posted by: HMJTD
I have used HR Block for years, I tried another competing program but have stayed with HR because of their thorough explanations and clarity to meet most any need.
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DBerr
Verified Purchase:Yes
It's very good. Still challenging to find specific answers to certain questions sometimes, but I did manage to figure out everything I needed to know.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
deteriorating
on April 14, 2026
Posted by: Bloch21117
from Maryland
Have used for decades, it just throws more phantom errors each time and the usability never improves, especially when dealing directly with forms,
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Overall it was easy to use.
on April 14, 2026
Posted by: Nibble Nibble
from Cochran Georgia
I was puzzled about Social Security payments. I don't get SS. When I got to the SS part, it gave me a choice to Skip or Next. I chose Skip. Later it was flagged for some problem with SS data. Should delete Skip enter 0 SS payments after tapping Next. Or maybe I didn't understand.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bridgeport, Ct
Verified Purchase:Yes
Used this siftware for years and have always been satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MD
Verified Purchase:Yes
I have used H&R Block software for years. It is easy to use, and I feel like it makes sure it ask about everything that I am required to report and let me know every benefit I have to lower my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Good, but ........
on April 14, 2026
Posted by: Whats
from Los An, CAeled
Software is easy to use, but I couldn't E-file my return because "AGI did not match IRS records", per IRS rejection reason. The AGI, as entered, was correct. It was too close to filing date so I changed the return to file paper copies. (More work and expenses!!).
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock