I have used H&R software for several years to do my taxes. I have been able to import my Merrill 1099’s which made it so much easier for me. UNTIL this year and Merrill was not an option. I will not purchase your software again unless Merrill is on the list to import
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It would help me to know up front (prior) that you cannot electronically file if you are new resident in another state. I would most likely not bought the state program.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Do better
on April 14, 2026
Posted by: displeased2025
Horrible software. This year's version (2025) was the worst. With miscalculations. And the planning part for this years taxes (2026) was a joke. I could do better with a spreadsheet. Don't buy this software.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
it did the job, had to wait on software updates to complete the return.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The H & R Block has always been good and useful software program for our household!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I've been using H&R Block every year for over 15 years. Pretty smooth and convenient. But no experience yet to compare with other software. Now it seems to be more "troublesome" because it is not straightforward to uninstall the software after I finished using it. Now I have multiple versions of previous years on my computer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Horrible option for printing. Must be allowed to view individual forms. Forms DO NOT print out properly. ALL missing top and bottoms.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I like the software, it makes my tax return easier.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!