The help files for the product and especially the states are very lacking. One of the helps for MI form 4884 was actually wrong. It should have been calculated for eligibility by the program but left it up to the taxpayer and then gave the wrong advice.
Ease of use step-wise. It's my best aid to prepare my Federal Taxes for many years and many more in the future I like the accuracy review feature. I never had a problem with the IRS every time I used H&R Block program. Halalleuah!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast