Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,382 Reviews)
Rating breakdown 145,382 reviews
5 Stars
95,826
4 Stars
27,148
3 Stars
9,941
2 Stars
5,146
1 Star
7,321
85%of customers recommend this product.
(
50,521 out of
59,163)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have been using your product for many years but I was totally disappointed this year since you do not partner with Merrill Lynch anymore. Typing all the financial investment data was unnecessary if you had worked with Merrill to resolve the issue. This is the end of the line for me. TurboTax works with Merrill, why can"t you.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Chilly999
from Alaska
Verified Purchase:Yes
I've been using H&R Block Deluxe for a few years and really like it. Pretty simple to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Good features but no online chat tax pro support
on April 14, 2026
Posted by: Bob536
Verified Purchase:Yes
Product works great, works as functions and goes into extra depth compared to online portal. Like the AI feature. But the thing that will differentiate if I return and is a deal breaker is if there is no expert chat with the online tax professional. I may switch as that is not available with the tax software
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hlb73
from WA
Verified Purchase:Yes
Easy to use. Guides you through the sections and topics.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Outside RIP.
Verified Purchase:Yes
Please disclose your lobbying activities with various politicians.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Easy to follow the instructions were clear and precise
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: tapir6
from chicago, IL
Verified Purchase:Yes
Have been buying for several years, but this time I had a glitch, in that, the program would not update. Luckily there was a fix for the software if it had somehow got corrupted and after I ran that option the problem did update. I don't know if it was due to Windows 11 or not but like I said first time I've had a problematic installation.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tigers512
from Louisiana
Verified Purchase:Yes
I've been using H&R Block software for years and it doesn't disappoint. Easy to use step by step instructions takes the guesswork out. Thanks for a great product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock