Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,382 Reviews)
Rating breakdown 145,382 reviews
5 Stars
95,826
4 Stars
27,148
3 Stars
9,941
2 Stars
5,146
1 Star
7,321
85%of customers recommend this product.
(
50,521 out of
59,163)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
No PDF files
on April 13, 2026
Posted by: Stresslady
from Del Rio, Texas
I bought this program for years and was very happy with it until this year when my computer program can't save my returns on a PDF file nor can it print them!!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GrizDC
Verified Purchase:Yes
Have used h&rblock for many years. Easy and user-friendly,
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Very Disappointing!
on April 13, 2026
Posted by: kickerlynn
I have used H&R Block tax programs for years, but this year it was basically useless. It would not import my banking information and that is the primary reason I use the software.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plainfield IL
Verified Purchase:Yes
I tried on-line taxprep with two systems and was trubled by AI that kept suggestng item not of my interest. i finnally lost all my data entry efforts by making a wrnd choice. I really prefer downloading the app to my computer and taking control of what i want to see. Online prep is not a good way to go for me.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ronald47
from WAshington
Verified Purchase:Yes
I've used H&R Block Deluxe for many years to complete my tax returns. I've not found a reason to switch.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MD
Verified Purchase:Yes
I have used H&R Block tax software for at least
the last twenty years!
the last twenty years!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Iceman123
from Durant OK
Verified Purchase:Yes
I have used this software for over ten years and I love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Inferior to TurboTax
on April 14, 2026
Posted by: Filer2025
I got this since TurboTax no longer works with my iMac (older version). This H&R Block software is clumsy, the interchange format belongs to a decade earlier, Forms are difficult to find, the search option does not take you to the exact text you are searching for on a form, Errors are not correctly pinpointed (took an hour to 'fix' my 1099-R, despite all data being correct).
If I can revert to Turbotax next year, I will. Much improvement needed.
If I can revert to Turbotax next year, I will. Much improvement needed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock