Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,096 Reviews)
Rating breakdown 145,096 reviews
5 Stars
95,681
4 Stars
27,077
3 Stars
9,903
2 Stars
5,129
1 Star
7,306
85%of customers recommend this product.
(
50,368 out of
58,972)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Thelark
Verified Purchase:Yes
As always very easy to use. The importing function from my brokerage 1099s seems to work better and faster than before. I count on this software streamlining my tax filing.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Made switching from TurboTax easier than I thought
on April 13, 2026
Posted by: Malbee
Verified Purchase:Yes
First time using the product as I had used TurboTax for many years. Much easier than I thought and it didn't take as much time to do my taxes.
I'm sure many will agree with me that Windows 10 support is necessary to keep me as a repeat customer.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Crangis44
from Fairfax, VA
Verified Purchase:Yes
I've used the software for 4 yesrs now. It's a simple and efficient way of filing out taxes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from mississippi
Verified Purchase:Yes
works for me, state of Mississippi ein requirements cause a bit of confusion in accuracy check mode
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill26X
from OH
Verified Purchase:Yes
I've used this software for close to 20 years and have had no problems up to this point. With the new overtime deduction it only asks you for it once in the interview. I could not go back through and get to it again. I could not get back to it correct a mistake. I could not change it in the software or in the form. I had to start a whole new return to be able to make it right. Need to get that fixed for next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Worse troubles I've ever had.
on April 13, 2026
Posted by: Taxvictim137
I STARTED using Tax Cut over 20 years ago. This year's version is flaw ridden and has had so many bothersome issues next year I will be choosing different software.
I'm fearful my return this year is going to provoke IRS to audit me.
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Hated it
on April 13, 2026
Posted by: Jimbob420
from Minnesota
Worst experience in awhile... after I bought it I realized I meant to go turbotax. Much smoother experience.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gman316
Verified Purchase:Yes
I had finished my taxes 4 days prior to your last program update. I opened my return for one last review prior to submitting. Might as well update before I do that........Update complete and NO finished tax return!!!
I had to completely start over!
Was NOT happy!
I had to completely start over!
Was NOT happy!
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock