Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(145,096 Reviews)
Rating breakdown 145,096 reviews
5 Stars
95,681
4 Stars
27,077
3 Stars
9,903
2 Stars
5,129
1 Star
7,306
85%of customers recommend this product.
(
50,368 out of
58,972)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JohnVT
from Sellersburg IN
Verified Purchase:Yes
Software was fine. Very disappointing that I couldn’t download my Merrill Lynch account information.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Problems with EFile
on April 13, 2026
Posted by: iyugtoighiughoiu
from NY
Needs work on electronic filing. I had a simple K-1 trust with withholding that could not be e-filed. This does not make any sense these programs should be able to handle all the items in K-1 forms without issues.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PubliusMM
from OH
Verified Purchase:Yes
I've used HRBlock tax software for a number of years. This current version for 2025 taxes is the familiar interface, so it got me off to a quick start. I like it, for the most part. Some of the inquiry steps are less clear than they could be, but nothing was intolerable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Excelsior MN
Verified Purchase:Yes
I have used H&R Block software for many years. I have always found it easy and accurate. However, you could do a better job on the Minnesota Real Estate Tax Rebate form. Having a questionnaire, like most of program, would be better than "just fill out the form below".
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: chrR
from NC
Verified Purchase:Yes
Have used H&R Block software for several years.
I am very happy with the application, however, wish some of the instructions/helps were a little more in-depth
I am very happy with the application, however, wish some of the instructions/helps were a little more in-depth
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bg77
from New Jersey
Verified Purchase:Yes
Product is ok but incorrect information through multiple layers of support took many weeks to just get a workaround that did not completely work instead of fixing the source of the problem in the software was a painful experience.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from boston
Verified Purchase:Yes
Ive been purchasing H&R Block software for decades. This year was first time i had a question. Your service was useless. I had a 1099-G for medical insurance and your 1099-G were for State Refunds and Gambling. There was no where to enter the Taxable medical payments. Ill have to switch to Turbo Tax
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: No longer works for me
from Carmel, Indiana
Verified Purchase:Yes
I’ve been using HR Block Deluxe for 10 plus years and have mostly been pleased however my tax situation has changed over the past few years and I’m finding the product very limited in functionality. Things like limitations on numbers of stock sales transactions and the confusion with entering K1s have made it more difficult to use.
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock