I bought this for the first time this year after being a TurboTax used for decades. The price was attractive compared to TurboTax. The software was intuitive, complete, and very easy to use so I was very pleasantly surprised. I'll be an H&R Block customer going forward as long as the price is the same or less than TurboTax.
It did the job fine. I've used this product for years. However, I didn't like the format on printing the Federal return for my records. It prints it in PDF format. But, Form 1040 does not look like it usually looks in other years. If I were to print Form 1040 from another site, it would appear as it traditionally looks, but it would be blank so that does me no good. Otherwise it completes the task.