Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,779 Reviews)
Rating breakdown 144,779 reviews
5 Stars
95,530
4 Stars
27,002
3 Stars
9,858
2 Stars
5,104
1 Star
7,285
85%of customers recommend this product.
(
50,199 out of
58,764)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LBJC
Verified Purchase:Yes
This was easy to follow step by step. Glad I had this software to help me with my filing.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TPL2026
from Texas
Verified Purchase:Yes
I've been using H&R Block tax software for years and continue to be satisfied with the product and results. I really liked the "ask AI assistant as you go" feature this year. Little concerned that price of the program has risen a fair amount the last few years, but sticking with it for now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monson MA
Verified Purchase:Yes
Have used your program first over a decade. This year there was a problem...IRS rejected my taxes because the AGI did not match what the program a ND my paper copy said. No idea why. Will have to mail instead of e-file now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
on April 12, 2026
Posted by: dissapointed99
this program was much harder to use than previous versions. I suspect your AI programmers are not doing a good job on producing easily readable code. Please review their code more closely next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Colonel Fred
from Seattle WA
Verified Purchase:Yes
Chat support response personnel marginal successful. on several questions answer given---"Not our responsibility" Final review check out difficult! Have been using HRBlock 10 years. May try TurboTax next year!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cottax
Verified Purchase:Yes
Software this year had better drilling function than in previous years.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Happy with the product
on April 12, 2026
Posted by: ab1knobe
from Falls Church, VA
I've been using H&R Block tax software for a long time now and I trust it. It's easy to use and it calculates everything for you. It lets you check your work. That way, you can correct anything that might be a red flag. I just wish it was easier to save the PDF file. So, you don't have to print the forms. Currently, you have to go through a third party to do that.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: andrewkairalla
Verified Purchase:Yes
The interface is outdated, could really use a modernization. It was functional, but not enjoyable to use, and some of the selections were confusing.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock