Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
TAX CHANGES
on March 17, 2019
Posted by: feathermom
from TALLAHASSEE FL
I HAVE USED YOUR PROGRAM IN THE PAST. BUT WITH ALL THE CHANGES I NEEDED MORE SUPPORT. WHEN I CALLED, SEVERAL TIMES, I ONLY HAD THREE PEOPLE WHO COULD ANSWERT MY QUESTIONS. THE REST JUST GAVE ME BUSINESS ANSWERS WHIC DID NOT HELP. EVEN TALKED WITH A LOCAL OFFICE AND THEY WERE EVEN LESS HELP. THEY ONLY TRIED TO GET ME TO COME IN SO THEY COULD FILE FOR ME. ONLY CARED ABOUT ON HOW MANY RETURNS THEY DID THIS SEASON. AFTER THREE WEEKS OF PHONE CALLS I WAS ABLE TO FINISH THE RETURN. YOU NEED TO BETTER TRAIN CUSTOMER SERVICE AND ALL OTHER DEPARTMENTS TO BETTER HANDLE SUPPORT THAT WILL BE NEEDED. DON'T LEAVE US HANGING, DOESN'T MAKE YOU LOOK GOOD.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Why use anything else - this is SOOOOO simple !!!!
on March 17, 2019
Posted by: CurfDawg
from PA
I have been using H&R Block for years - and have never regretted it !!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Does not work in multiple monitor environment
on March 17, 2019
Posted by: Todd0317
from Indiana
I tried to move the app to a different monitor and it disappeared as if it was on a ghost monitor. I couldn't get it back after disconnecting all external monitors, rebooting my computer or reinstalling the app. Finally, by snapping a different app to the right, Windows gave me an option to bring this app to that monitor. I lost over two hours trying to fix this.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Takes time but in a good way
on March 17, 2019
Posted by: JKHAK
from Kodiak, AK
Product was recommended to me by two fellow volunteer tax aides for AARP. Since I was familiar with TaxSlayer, I was prepared how this worked. If you have never used any software like this, it may not be as intuitive as TurboTax. I like the way I didn't have to enter all the 1099 data like we have to in TaxSlayer, though.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Super Easy to Use!
on March 17, 2019
Posted by: fkma25
I've been using this software for years and this year was simple even with all the new tax laws and changes in 2018!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
AN OLD MAN IS SATISFIED
on March 17, 2019
Posted by: Bayman
from Kilmarnock, VA
Only "problem" I had was my poor eyesight -- I'm 88 years old. Still managed. Liked the feature of your input of "Interests & Dividends" information. Nothing new in that regard for me.this year
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax prep software
on March 17, 2019
Posted by: Rizzo_1
from Chicago,il
Much easier to navigate then TaxAct and very reasonable compared to the orther software package cost
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Wonderful and great valuel
on March 17, 2019
Posted by: Policyman
from Melbourne, FL
I have been using H&R Block tax preparation software foe many years and have been totally satisfied. I am computer illiterate but the H&R Block program is easy for even a dummy like me. The resulting return it produces is accurate and clean. I wouldn't use anything else..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock