Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Duplicate Dan
Verified Purchase:Yes
100% leaving a zero to highlight the fact that I already submitted a survey 6 days ago. I opted out of providing contact info because I don't want further communication. System must have recognized my request for privacy but at the same time should still have linked my previous submission to the activation code I was using and had a system check in place not to ask me again. It would be easy enough to implement that check to ensure the importance of a customers feedback, whereas not implementing it just shows its not actually valued when I already took the time to do it. Don't contact me for more information about this survey.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
4
Quick and easy preparation with helpful guidance
on March 31, 2026
Posted by: Rich1983
Verified Purchase:Yes
H&R Deluxe made my tax preparation very easy. It imported my data from last year's tax form and remembered my income sources from last year. The questions about itemizing versus standard deduction only lasted until it determined I didn't have enough itemized deductions and then immediately switched to the standard deduction.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Beulah MI
Verified Purchase:Yes
I've used H&R Block Tax Software for over 20 years - excellent
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Works, needs visual updates, needs Linux version.
on March 31, 2026
Posted by: Tux9
from Terra
Verified Purchase:Yes
It worked, so it was acceptable. It could stand for some improvement. It could use a facelift as far as software goes. It would be really nice if they made a Flatpak version for Linux, or sell through Steam so it would work via Proton. I basically only bought it because my last Windows pc is Windows 10 and I won't upgrade to Windows 11, and TurboTax decided to screw over Windows 10 users this year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Beach, CA
Verified Purchase:Yes
Until this year I would have given a 5. This year I found more glitches and some confusion on the directions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IEMW
from Shoerview, MN
Verified Purchase:Yes
The software works well and I trust that H&R Block has updated and tested the software with the latest information. I wish it was easier to switch between forms when I enter data from multiple consolidated 1099-B statements. I have to jump from one document to another for each category which makes it easier to miss something. So now I enter everything from just one 1099-B, then go back and add the information for each one after that until they are all entered. I see we still cannot efile the MN Property Tax for Homeowners, only print and mail. I choose to use alternate software for the homeowner's property tax filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This was the easiest year ever of tax preparation. There was an area that was somewhat confusing, but was able to move on.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blondie89
from New Mexico
Verified Purchase:Yes
Relatively easy steps. I would love more explanations on different parts just to double check that I understand what it is I am doing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock