Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,779 Reviews)
Rating breakdown 144,779 reviews
5 Stars
95,530
4 Stars
27,002
3 Stars
9,858
2 Stars
5,104
1 Star
7,285
85%of customers recommend this product.
(
50,199 out of
58,764)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
I have been using HR Block software for the past ten years and have had no issue. It is easy to use and extracts last years information perfectly.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Phil435
from Lansing, Michigan
Verified Purchase:Yes
I have been using this software for years. I usually like it but this year it did not allow most expenses for rental property, Instead it classified them as owner responsibility. Didn't like that part.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Menduegsjfjixjj da jsj
Verified Purchase:Yes
I had questions about a form it was telling me to attach but the "help" button was of ZERO help. I then tried the AI help and it simply said, "Im sorry I cannot answer that. What else can I help you with"......NOTHING!!! That's what else you can help me with. I don't think I will be using this again
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westford, MA
Verified Purchase:Yes
It was easier to use than the earlier versions I used.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bostin96
from FLA
Verified Purchase:Yes
Usually use tumor tax, but still have widows 10. Thought i would have a problem since you don't work with Chase. Never realized you can just do VAR-S or L. And not have to put each stock sale in.
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from out of US
Verified Purchase:Yes
I bought this towards the end of 2025. I regularly use this software to do my taxes. It is easy to use and very convenient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
Updates when nearly finished with filing and then need to redo. Charged my credit card 3 times for state filing.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus, Ohio
Verified Purchase:Yes
I use their tax software every year to do all our family taxes. Been using it for 20+ years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock