Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,511 Reviews)
Rating breakdown 144,511 reviews
5 Stars
95,388
4 Stars
26,941
3 Stars
9,825
2 Stars
5,089
1 Star
7,268
85%of customers recommend this product.
(
50,054 out of
58,588)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: gladitsdone26
from Virginia
Verified Purchase:Yes
The software gave me confidence to file a quasi-complex return. It also gives me comfort knowing I will be protected if audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Malden MA
Verified Purchase:Yes
I found a flaw in your software: If you choose to pay for the state filing fee with a credit card you cannot de select it! I inadvertantly entered my credit card info. and then realized I had one free state filing with the software I bought. I selected that method and I COULD NOT REMOVE MY CREDIT CARD INFO!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TMC74
from Wellington, OH
Verified Purchase:Yes
The only issue I had was that the entry of the RMD confusing
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Jpcuser26
from PAe
Verified Purchase:Yes
Really worked out well and found some savings in items i didnt even think about.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GJohanning
from Canton, OH
Verified Purchase:Yes
I’ve used this software for more than 10 years and generally I like it. The one problem that I have been running into for the last several years is that program update process for both federal and state doesn’t work on my Mac desktop. I have to jump through hoops to make it work which is very annoying. Every year I hope that this gets fixed, but so far it hasn’t.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fed and State
Verified Purchase:Yes
Couldn't figure out mortgage interest worksheet. Missing State forms.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: lcompy
Verified Purchase:Yes
meh, just like the others, except state filing should be free.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: what do you mean nickname
from California
Verified Purchase:Yes
Every year I buy TaxCut instead of TurboTax because it’s a little cheaper and it feels like TurboTax is the big guy on the block. Every year I’m a little disappointed, but not this year. This year I’m a LOT disappointed. It seems shoddier and missing features. One example: the right click option to see “comes from” works even less often than usual. I’m not in front of the program right now, but if I were I could give several more examples. Next year it will be TurboTax
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock