Not sure I get all the deductions and credits I shoudl be getting
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I did fine again with this years 2025 HRB Deluxe SW. I submitted each of my Fed & State Tax Returns using your Electronic SW's for Fed & State.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Does everything easily. Importing last year's return really speeds things up. I can plan all my receipts ahead of time (phone spread sheet throughout the year) so loading only takes a few minutes. Keep it up, and please no "catastrophic improvements"!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I have been using H&R block software for many years after doing taxes manually. Generally easy to use with just occasional points of friction like navigating to specific points in the process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Have been using this for over 15 years and every year it gets easier to use even when my investments get more complicated
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
I am generally satisfied with your software however this year after I checked for errors I later got a notice telling me to check a couple of figures. I went to the form and confirmed the figures were correct but got two more notices about the same issue. Not sure why this came up so late in the process and repeated.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.