It could be more user friendly. For example, when adding in amounts for a section, that section name (or income type) should appear throughout each page of the sequence. Also, the tax I owed was $48 more than the final return said it should have been. When subtracting tax withheld from tax due, I got one amount compared to the higher amount on the summary sheet that was printed at the conclusion. I had to pay IRS the higher amount. I could not figure out why this happened.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Purchased when offered to do my taxes and my son’s taxes. It’s always about clarity and ease of completion. No issues done quickly. Used the other programs, this one tops them all.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using TaxCut since 2004. There are many things I don't like about it and I can't recommend it. I use it only because it is easier to continue with it than to learn a new package.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I appreciate the ability to download the software instead of cloud based processing. I expect that to change soon to cloud based subscription. I do not believe Block is the best choice for active market traders.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this product for years and would not change to another product for anything!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Data Issues: UI renders incorrectly bug
on April 11, 2026
Posted by: MyTaxesPIA
from USA
Several years using the software ... I had an issue years ago and contacted support which never got back to me. ChatGPT got me through this issue. The issue: 1099 & W-2 adding 1-3 or more records caused data being overwritten and screwing up my return! I was using a Mac.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.