Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,273 Reviews)
Open Ratings Snapshot
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,663 out of 61,804
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2 out of 5
2
Form not available with instructions
on March 24, 2019
Posted by: teaandjam
from KentuckyHanson
Form 740-ES was not available for State Return in H&R Block. I don't know if I will use product next year. Took me much longer to do taxes this year, I don't know if if was tax law changes or not. Federal was fine, State (KY) was not. They changed many laws and the software should have easier to understand verbiage.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
AWFUL
on March 24, 2019
Posted by: JJ222
from DES MOINES, IA
PDF PRINTER WILL NOT BACK UP FILES ON 2018 FED & STATE
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Software Issue Needs Resolved
on March 24, 2019
Posted by: emptyk51
from Boise, Idaho
Be careful customers! This program has a serious issue when E Filing! I chose to file through the internet for both Federal and State Returns. This program does not work when using that choice. Choose ONLY FILE Federal through the internet! You need to get confirmation from the program about last years adjusted gross income before you know your E Filing is working! When choosing E Filing for both Federal and State Returns the program does not ask about last year's adjusted gross income. You think you have sent the program but it is not accepted! Be careful customers!
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Victoria N.
on March 23, 2019
Posted by: Victoria N
from TX
Use it every year - switched from TurboTax several years ago. Always easy to understand and have always been happy with the results.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent. Better than Turbo Tax.
on March 23, 2019
Posted by: RustyTrombone
from Hawaii
Way better than Turbo Tax. It went so smooth. I’ve been using H&R Block for the last 3 returns. This is my 4th return with H&R Block. Fast, easy, no hiccups. I’m happy satisfied and will continue to use the software in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
missing the videos and other help
on March 23, 2019
Posted by: apwnicole
from Erie, pa
I have been using this product for many years. It appears as though there have been significant reductions in help provided in other years. I attempted to get more information about several entries and the tips just weren’t there nor were the videos from years past. I may switch to the competitor.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple, as usual!!
on March 23, 2019
Posted by: law1938ii
from 99122-1145
I'm willing to re-rate this software AFTER IRS handles their end and I get our return back.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Can't Keep My SSAN Straight
on March 23, 2019
Posted by: Randy in AZ
from Gleeson, AZ
SSANs are pretty key to filing tax paperwork. The software changes mine to match my wife's SSAN very time I open or save the file. Therefore, I can't efile because the IRS rejects my return for incorrect SSAN. C'mon guys, it shouldn't be that difficult.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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