Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Confusing
on March 27, 2019
Posted by: Not easy to use
from Texas
Information needed was not explained well. Very confusing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
surprised by 'convenience fee' to pay my taxes by
on March 27, 2019
Posted by: ar70
from ID
this was my first year to report and be taxed on IRA distributions, and some of the reporting and the variety of documents from financial institutions were confusing. Also, I owed taxes, and was surprised after selecting the pay by credit card option, having irrevocably submitted my Fed return, that I owed an additional 'convenience fee'. this should have been noted at the selection process, not after I could not recall my return and make another choice.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Failed on State payment!!!
on March 27, 2019
Posted by: pidjones
from East Tennessee
Tennessee has changed their payment web site and will not take payments on it until May 29th according to the page the SOFTWARE LINKED TO! But, you've already dinged my credit card for an epay charge!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use but
on March 27, 2019
Posted by: 81pris
from Sacramento, CA
I bought this online being told one state return was included in the package.
When ready to file the state return was required to pay additional for it!
Dry bad feeling about H&R now after using the product the last 7 years.
When ready to file the state return was required to pay additional for it!
Dry bad feeling about H&R now after using the product the last 7 years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Problems Correcting Forms
on March 27, 2019
Posted by: jantravlz
from Arizona
Incorrect data in forms is very difficult to correct. Program will not allow correction or even an override.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on March 27, 2019
Posted by: marilyn88
from Denver, NC
This is a very user friendly program. You don't have to be an accountant to understand what is going on. As I was getting to the filing, it went through and charged my credit card for the state filing but then stopped. It said that it had to update the program before I continued. I did the update and went through again. No problems....except it charged my credit card twice! Now I have to figure out who to call to get a refund for the double charge.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
The fitures make filing simple.
on March 27, 2019
Posted by: Rita76
from Massachusetts
I never did my taxes. I would bring my papers to an accountant. I didn't trust myself to do them right. Now I use H &R Block software and I save over $100.00 that I used to pay to the accountant.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I think H&R Block Tax Software Excellent.
on March 27, 2019
Posted by: SAM BOGER
from PENNA.
I bought the software and it was easy to use and the instructions where so clear to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock