Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
I’ve been using the software for more than 5 years. This year was the least pleasant of all.
1) I’m on their mailing list. When I got the email to buy this years version, it was supposed to be the best available price. It was available online for less from other vendors.
2) it was unreliable early in January. I entered one
return twice and it crashed out before I decided to wait a week for an update.
3) updates were happening after I filed. Did the updates change my taxes? Who knows?
4) charging me to file my state taxes has been an issue the whole time. Why isn’t that included?
5) When I tried to pay online using my credit card, they wanted to charge a percentage of the amount. It wasn’t ovbvious til I got too far in that that corporate tax on my federal tax would be happening. I wasn’t able to back out and pay by check online. I ended up printing and mailing my return.
Overall, I’m inclined to look elsewhere for next years return.
1) I’m on their mailing list. When I got the email to buy this years version, it was supposed to be the best available price. It was available online for less from other vendors.
2) it was unreliable early in January. I entered one
return twice and it crashed out before I decided to wait a week for an update.
3) updates were happening after I filed. Did the updates change my taxes? Who knows?
4) charging me to file my state taxes has been an issue the whole time. Why isn’t that included?
5) When I tried to pay online using my credit card, they wanted to charge a percentage of the amount. It wasn’t ovbvious til I got too far in that that corporate tax on my federal tax would be happening. I wasn’t able to back out and pay by check online. I ended up printing and mailing my return.
Overall, I’m inclined to look elsewhere for next years return.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Iowa granny
from Davenport iowa
Verified Purchase:Yes
Have been using HR Block for many years. Love how easy it is to prepare my taxes and several friends also .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: To much tax
from Flotids
Verified Purchase:Yes
Meh, not sure the software is working to find every available advantage
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob4357
Verified Purchase:Yes
I had no issues. The software loaded and ran as expected. Updates were easily applied and worked as expected.
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RC76
from Louisville, KY
Verified Purchase:Yes
Great value, product is easy to install and use. The software systematically takes you through the fax filing process from start to actually filing.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nerdcat89
from KY
Verified Purchase:Yes
I’ve been using the HR Block tax preparation software for 15 years. Very easy to use and very accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimVa2
from Richmond VA
Verified Purchase:Yes
Not as good as past years. Missing key parts . Couldn't efile state because of forms. Now have to wait 1 weeks. I also don't think it calculated my social security right. First time ever I owed and it was substantial. Watched refund calculator on side and when I entered my 6k senior deduction it never changed
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Goodleto
from Live in RV
Verified Purchase:Yes
Software set up time seems to be taking longer each year, even though I have been using this product for well over a decade.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock