Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,236 Reviews)
Rating breakdown 144,236 reviews
5 Stars
95,248
4 Stars
26,871
3 Stars
9,797
2 Stars
5,074
1 Star
7,246
85%of customers recommend this product.
(
49,908 out of
58,410)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jillie10
from Canal Winchester, Ohio
Verified Purchase:Yes
Product is good for federal. Inaccurate for state and school district. No way to e-file just the one that was correct and print and correct the incorrect one
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Marquetry
from Colorado
Verified Purchase:Yes
Been using this software since 2009 and am very happy with the program and it's ease of use.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for sharing your feedback! We’re glad to hear you’ve been using the software since 2009 and continue to be happy with both the program and its ease of use. Your long‑term loyalty truly means a lot to us, and we appreciate your continued trust.
Written by a customer while visiting HRBlock
Customer Rating
1
poor navagation
on April 10, 2026
Posted by: gtp19438
Too hard t navigate. Can't find a finished file that isn't corrupt. It comes up as adobe ! But it prints right . But what will program send to recipients? Are files stored anywhere else?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jadd89
from Minnesota
Verified Purchase:Yes
The program worked well. It recommended that I have the state complete my return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NC diy
from North Carolina
Verified Purchase:Yes
This year's version took longer for federal updates. Also the display on the screen feels dated now. It would be an improvement if display fonts and windows could be customized to my preferences.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Inkster, MI
Verified Purchase:Yes
Very easy to use, love the audit checks that help with accuracy !
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DCLRB
from OH
Verified Purchase:Yes
Satisfied overall; however, it took me a while to figure out how to complete the "Certain Medicaid waiver payments may be excludable from income" entries. I had at least two false starts when I started entering information from a 1099-NEC -- the program immediately treated it as a "business", and I had to go back and delete several things. Also, I've always been disappointed when saving a copy of my return with worksheets... the page breaks aren't lined up with the actual pages when printed.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leejm12
from Knoxville tn
Verified Purchase:Yes
I couldn't get past an entry for social security ein/tin entry. Social security doesn't have one. Also didn't like social security city address. So used opm data which hopefully won't create an audit. Shld be able to get past this entry. Please fix this for 2026
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock