Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,236 Reviews)
Rating breakdown 144,236 reviews
5 Stars
95,248
4 Stars
26,871
3 Stars
9,797
2 Stars
5,074
1 Star
7,246
85%of customers recommend this product.
(
49,908 out of
58,410)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Herb1234
from PA
Verified Purchase:Yes
PA state program would not allow editing of data identified as an issue.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have used TaxCut for years and wouldn't think of using another product. It's reliable, keeps the program updated when the IRS or State sends out updates; easy to understand directions for mailing your returns and which documents to include, if you have to mail; direct deposit is a breeze. There are far too many things to list. It's just a great program.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: James261
from Sterling Heights, MI
Verified Purchase:Yes
I have been using the Deluxe software package for several years and it has guided me to excellent returns each time. I'll continue to use it for the same reason
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear James, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: OPCJ
Verified Purchase:Yes
While the process was easy the final was not only frustrating but I couldn't file and had to mail my return was I couldn't find any way of getting help>...........
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BIGtimer
from Matthews, NC
Verified Purchase:Yes
After trying twice I finally got it to work. It does not support QCD from ITA funds. This is a very serious miss. I had to do that part manually, not nice. Otherwise the product was excellent.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Paul 3
from Denver, CO
Verified Purchase:Yes
Software worked as well as always - deluxe addition. Keep trying to sell other programs like the state income tax which in Colorado is on line and very easy.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Girlygirlkayla
Verified Purchase:Yes
No import of Merrill lynch? Going with tax cut next year!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Me1200
from Northern California
Verified Purchase:Yes
I bought this a few weeks ago and had one hard time logging on to the website. I had to call for help and a new code number. The people were great and everything worked perfectly after that
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock