Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Barely acceptable product
on April 4, 2019
Posted by: Blimo
from Houston
While the software seems to work, the 2018 version required multiple updates after the last update date to get to a final state. The help screens are mostly useless, and accurate file imports are problematic. It's easy to get in an bind while building a return, and somewhat difficult to correct either incorrect entries or default entries the software makes for you. User friendly? not so much.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Nice
on April 4, 2019
Posted by: Darthlore
from Winder ga
Bought this thinking I could use it for both fed and state. But was charged an additional fee for state.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use
on April 4, 2019
Posted by: Paschtax
from Philadelphia, PA
I've used for years and am very happy with it. Only disappointment is that, although I bought the Fed/State version, I couldn't file state return due to PA rules on insurance policy payout.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Best version ever
on April 4, 2019
Posted by: Chaz 7
from California
I have used this software for five years now! Excellent product!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Was going great, and then...
on April 4, 2019
Posted by: Screwed User
A pretty scummy end to an otherwise good experience.
A very good application, but to pay your federal balance has a "pay by credit card" option. But it failed to mention there would be a "convenience fee". When I went back to change my payment option, I couldn't, because it was already submitted.
A very good application, but to pay your federal balance has a "pay by credit card" option. But it failed to mention there would be a "convenience fee". When I went back to change my payment option, I couldn't, because it was already submitted.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Nearly indispensable
on April 4, 2019
Posted by: Morrisguy
from Portland
I've used this product and its predecessors for decades and have been very pleased with it. It's not perfect but it's very helpful and supportive. Nowadays I wouldn't do our taxes any other way.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Reliable information
on April 4, 2019
Posted by: 61Debbie
use this software every year and it's so easy and clear.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
What title?
on April 4, 2019
Posted by: AAAjr
I have used these software programs for four years now, and you keep advertising how the deluxe software is great for stockholders. I have some passive limited partnerships and you say that you're going to fix the problem with the K-1's and refer me elsewhere for help. When are you going to fix the problem. Limited partnerships are investment so fix the problem or stop advertising how great your software is for investors. I notice that you only state this problem in your interview not on the advertisement. Are you going to fix the problem or do I have to sell my investments or go to another tax software?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock