All in all it guides you to get the job done, however a number of times it asks redundant questions rather than just using previous to answer it, so after you put that same info in again in the present section it tells you that this is already recorded in the particular previous section and asks if this is a distinct entry. That question should come before having to manually enter a bunch of stuff, not after.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've bought this product for many years and it has never failed me. Good work.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Bought Fed and State it in January, Have been with you for about 20 years. I am now retired and have no deductions to speak of. Can you offer a option of 1040 or 1040EZ with state. That way I can chose which one to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The questions and explanations helped me walk through the tricky parts.
I would have made a mistake with IRA transfers if it weren't for the programing setting the limits and providing explanations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear Jim, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have continued to use H&R Block Deluxe software as I am used to the format, especially the automatic updating from the previous year. It saves me a lot of time and worry.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
It’s so easy to get taxes done with HandR Block software. I’ve been using it for 20 years. It gets better every year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Everything went well as it as done in the past 10 years until I got to the K-1 schedule and it would not let me get past that and I had no where to go or noone to talk with about it.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Using this software for my third tax year. The big standout for me is that in case I get stuck preparing my return, I can always take the flash drive to the field office to complete it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!