Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Nicki2113
from Oro Valley, AZ
Verified Purchase:Yes
User friendly! Hope I did it right as I had to do two state returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FLORIDA
Verified Purchase:Yes
Works well and is relatively simple to use. Just answer the questions and fill in the blanks. I've used the program for years with very few problems and have never heard any complaints from the IRS.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Meohmy2
from Michigan
Verified Purchase:Yes
Needed assist for download and was charged a second time for the help.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
IRS reject efile return with a confusing reason.
on April 9, 2026
Posted by: Anonymous
from TX
Verified Purchase:Yes
Your program says may return has been checked and is ready to go. Sent efile and IRS keeps rejecting it saying my spouse's 1924 AGI or PIN does not match. We filed jointly so the AGI is the same. What is going on? Your AI help chat is no help.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: loubart
Verified Purchase:Yes
i have been using for years and in the last couple of years I have had issues with it filling last years info. this year it changed my social and it did not put in last years AGI. cannot be depended on anymore
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used this software for a number of years now. Very accurate and step by step guide will ask many questions as you progress through the software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Unlike previous years, this year’s software cost me many extra hours of time and frustration due to the software stating that the return is fine, passed all internal software checks, extremely low chance of audit, yet the IRS rejected the submitted return 3 times! All due to the same form problem. Not much confidence in Block software this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gzole
Verified Purchase:Yes
I have been using your software for years and love it!
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock