Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MBJ59
from Opelika, Alabama
Verified Purchase:Yes
Federal was good, but there was a snag with State which prevented the ability to file my taxes for about 2 weeks
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: asg22
Verified Purchase:Yes
I could not use TurboTax again since it requires Windows 11. I was able to import the PDF file from last year but not all data was imported. Importantly our birth dates were not carried over. Instead of alerting me to missing data, the program went ahead and did the form as if we were not seniors. So taxes were much higher. Luckily I noticed the error and was able to correct it. I feel that the software should have alerted me that a key piece of data was missing and not just go ahead without our ages entered properly. Wasted some time for me.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Brian444
Verified Purchase:Yes
Easily fill out taxes and imports information from employers / financial institutions in most cases. Easy to understand and helpful information on new tax laws or scenarios that we didn't use in the past.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Hello Brian, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Tim1234453554745667
from Denver, CO
Verified Purchase:Yes
This program is very easy. They walk you through every step. I recommend this to everyone
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: chris11111
from St. Louis
Verified Purchase:Yes
Its expensive, but I've tried other tools and H&R Block is worth it. I can trust it every year to be accurate and efficient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used this program for years and you have never let me down! Easy to navigate, excellent support network, and information safety. We'll Done!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nc
Verified Purchase:Yes
Your tax software did NOT allow me to upload my financials from Merrill! Why?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TLC987
from TN
Verified Purchase:Yes
H & R Block software provided everything I needed to file my taxes, even the changes due to new legislation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock