Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: NCCPAC
Verified Purchase:Yes
We have been using H&R Block for 10+ years no problems, except for this year, can not print both returns.
Will NOT use again......../././
Will NOT use again......../././
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GeordieD
Verified Purchase:Yes
Mostly good, but the section on reporting RMD withdrawals is still a little confusing as to which one you check
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rockford, IL
Verified Purchase:Yes
Use of the software is simple. But, it also helps that I have used this software for several years now and I am more aware of the mistakes I made in the past to avoid them again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Have used your product for past 4 years. This year, I had problems navigating the site (couldn't seem to go back to correct an error) asked your highly touted AI for help. The answer was "I can't help you with that"!! Site navigation is a basic need. What good is your AI????? PLUS there was NO additional direction or phone number. AI is NOT the answer for everything. NOT impressed.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Frequent crashing
on April 1, 2026
Posted by: Rubber Guy
from Bristol, NH
After many years of using this product, this is the first time it failed me! Trying to finish up with a e-file, it told me I had issues but every time I attempted to access the list, it crashed! Totally frustrated, I am pondering ever buying this software next year. No help, no support, no answers!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia Beach,VA
Verified Purchase:Yes
Major errors in software. Initially did not handle QCD correctly. Support did not even know what a QCD was but promised to forward the problem. I was unable to file for 2 weeks as the software would not allow me to load my return. It kept getting an error about the number 1. Finally, I am being charged twice for my state filing. Time to go back to TurboTax.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: My review with letters
from Kasson, MN
Verified Purchase:Yes
Too expensive and I am not able to type in an exact form and have the form populate.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Steve5511
from San Antonio
Verified Purchase:Yes
I purchased the software yesterday. I’ve tried to load it twice and it keeps failing. I’m very frustrated.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock