Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,273 Reviews)
Open Ratings Snapshot
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,663 out of 61,804
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Works great
on April 9, 2019
Posted by: aaaaaaaaaaaaaaaaaaaaaaaa
from LasVegas
Works great but it was a pain to get it to load on Windows XP but it did , then it was smooth sailing after that
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worse than all the past years
on April 8, 2019
Posted by: fpjo
from al
Could not figure out how to skip filing an extension. The alerts "go To" button did nothing, and I never eliminated the alerts on my 1099s
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Difficult to follow especially the state return
on April 8, 2019
Posted by: matt1172
from Colorado
instructions for state e-file were difficult to understand and incomplete.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to use!
on April 8, 2019
Posted by: Robert828
from North Carolina
I've been using the H & R Block tax software for several years and have never had a problem. Any questions I had were answered within the program itself. It's very simple to understand and use is effortless. I usually finish my federal and state taxes in about 45 minutes to an hour. Very easy indeed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
it was great, but it could be better.
on April 8, 2019
Posted by: philong56
from Austin, TX
I'm long time (customer.) user. very familiar with software.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to navigate
on April 8, 2019
Posted by: Gene27
from Daly City, Ca
Import previous year tax data super fast from other software
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Frustrating to Open & Close, Froze During Download
on April 8, 2019
Posted by: LKT59
from Dallas TX
Opening and closing this software was very frustrating. The software icon sat in my tray, but when I clicked on it, the software would not open. I finally figured out I had to right click and then quit, then go to the Applications file, then click on the icon there to open the software. If I went straight to the Applications file, it would not open--had to quit from the tray first. Then closing was a similar frustration. The red exit button was greyed out. No way to just save and close. Just as opening took extra steps, so did closing--first minimize the software, then go to the software icon in the tray, right click and choose quit. THEN, the darn thing was in the tray when I rebooted--only I could not really use it--had to right click, quit and so forth as described above. Also, the form did not automatically save. AND, when downloading brokerage statements, twice, the software froze in the middle, yet really downloaded, but then when I opened the software again, it downloaded the same brokerage statement again. Had to proof very carefully to make sure I deleted the duplicates. Got the job done, but took way too much time to deal with the software. Will not buy again.
Pros: Easy to import documents
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
VERY EASY TO USE!!
on April 8, 2019
Posted by: VERYEASY TO FOLLOW
from YUMA, AZ
I HAVE USED THIS SYSTEMS FOR MORE THAN 10 YEARS!!! I REALLY LIKED IT. IT IS VERY EASY TO FOLLOW
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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