Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
HR Block Software
on April 10, 2019
Posted by: Jonathan323
from NJ
I found a serious error in the program for 2017 and 2018 and only caught it this year. NJ requires you to report interest from a K-1 together with any dividends on line 26. In the past the program would ask and then remove the interest from Federal interest total and sum it up in the worksheet with your K-1 dividends. For 2017 and 2018 it removed the interest from line 16a but only reported the K-1 Dividend total..excluding the interest on line 26. I had to manually make the change and it took me hours to figure out what was wrong. I went back to my 2014 and 2015 versions and they all worked correctly. Seems like a glitch which is not being reported properly and therefore under reporting NJ revenue unless you manually change it. I spent 45 minutes on the phone but it was a waste of my time.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Worked fast and fine for my returns
on April 10, 2019
Posted by: Jake of all trades
from Amherst, MA
The system is great - even with the darn tax changes. I have been doing this now for almost 4 years with HR block and never have been disappointed. Gets a little tricky in the past but the program knows the path...!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 10, 2019
Posted by: Dave 57
from Highpoint NC
Great product! Have been successfully using for 6 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Simpler and more intuitive then Turbotax
on April 10, 2019
Posted by: DV75
from Detroit
I used turbotax for years and 2yrs ago I had forgotten to buy it and walked by HR Block in a store. I bought it and it was even easier to follow and use. So I tried it again and worked great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Long time user
on April 10, 2019
Posted by: C5bruce
from Omaha, NE
Have used this product over five years. Like the ease to start and keep up with changes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
1st page will not print on either state or federal
on April 10, 2019
Posted by: Getmemenow
from Auburndale, Florida
This year's program was a complete bust. If you are paper filing or need a paper copy, this is NOT the program for you.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Excessive prompts for routing transit info
on April 10, 2019
Posted by: Chris12371982
from Arizona
Everything went well with this product, except that it asks for bank routing transit information, mulitple times, for both state and federal. I was asked for this number a total of 4 times when one time or at most two times should have been sufficient. In addition, this is information that could have been easily ported over from the past year's return so it was totally unnecessary to ask for it again. Routing transit numbers are not commonly used day to day, so it is not easy to remember. When a program repeatedly asks for it and doesn't try to extract it from a past return, it is extremely annoying.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Homeowners/Investors Deluxe + State
on April 10, 2019
Posted by: Butch60
I've used H&R for something like 15 years now and find it very easy to use -- and the price is very reasonable. Keep it up! One suggestion -- when filing and entering my checking account information -- just have it done once and transferred to the state form. Ok to review it on the state filing but should not have to enter it a 2nd time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock