I have been using this for about eight years and haven’t had a problem till now. My state return had a mistake and I the software made what my state says it was a math error. I haven’t decided if I will use it again this year.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Was to costly and had to call to get a security code the one on the program did not work
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I was disappointed when I could not edit the AGI problem. So, I was forced into having to mail my returns. There was to many thing and confusing to try and correct the problem. I was not alerted to the need in the program and check for errors before I sent the electrically, so I mail them. I will have think real hard if I will use your program again. I will have to go back to using another. Thank, maybe you will correct the prble in you next yewar program, that up to you. Ted
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
TERRIBLE EXPERIENCE IN TROUBLE SHOOTING RETURN. HAVE HAD TO DEFAULT TO CROSSING MY FINGERS.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.