Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(143,766 Reviews)
Rating breakdown 143,766 reviews
5 Stars
95,005
4 Stars
26,756
3 Stars
9,738
2 Stars
5,049
1 Star
7,218
85%of customers recommend this product.
(
49,632 out of
58,077)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: StarmapperJoe
Verified Purchase:Yes
It worked well but there were a few glitches. I couldn't download information from my brokerage account (maybe the fault of the brokerage) - which made entering data cumbersome. Occasionally the program hung for no apparent reason. All-in-all I feel like every year the program offers less flexibility and convenience - but I rely on it for accuracy and ease-of-use.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
gone
on April 8, 2026
Posted by: gone poop
from Florida
I completely lost one return. It was filed but I can not find it to print a copy or review it.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy to use. Able to walk my son through doing his taxes for the first time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando Florida
Verified Purchase:Yes
This product is so easy to use. Very simple language. Anyone can use it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Software Bug: Form 5329 Part IX Line 55 fails to
on April 8, 2026
Posted by: Ed993
from Nebraska
Verified Purchase:Yes
Software bug prevented e-file. H&R Block 2025 Delux + efile + state
Federal Version 9004, WCDA-002025-D752EABF
NE_e Version 6301
Software Bug:
Form 5329 Part IX Line 55 fails to add lines 54a plus 54b
Federal Version 9004, WCDA-002025-D752EABF
NE_e Version 6301
Software Bug:
Form 5329 Part IX Line 55 fails to add lines 54a plus 54b
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Macon, ga
Verified Purchase:Yes
Been using it for at least 10 years now. Makes filing taxes so easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gregd7171
Verified Purchase:Yes
I have been using this program for 10 years always positive.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MM19
from Philadelphia PA
Verified Purchase:Yes
Some explanations within the help documentation could be more clear. Real, frequent examples might be helpful.
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock