Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Great Features...but
on April 10, 2019
Posted by: KenP12345a
from Chicago, IL
I feel like the software did everything I needed, but there was not always a good path to get detailed information or help with a specific topic throughout the enire experience. If you did not have a pretty good background or know about streams of income, you are likely to have a number of situations where you do not know what to do to move forward. I found myself guessing at the correct entry, reviewing the final results and than doing it again, differently, to get the results I felt represented the income and expenses I incurred to make that income. I don't like the guessing part of that statement and any help did not match the situation I had. Most of this dealt with 1099 forms, and interest income form personal loans.
All of this added significant time to preparing my return.
All of this added significant time to preparing my return.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 10, 2019
Posted by: goodoljoe
from Renton,WA
I have used this program for years. Never disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Been Using H&R Block For Years
on April 10, 2019
Posted by: CrouchingBruin
from Santa Monica, CA
I've been using H&R Block tax software for years. Very easy to import W-2 data and to set up direct deposit for my refund. I would say the only problem with this year's software is that some of the fields aren't big enough. For example, when trying to add in the city, state, and zip code on a field, I ran out of room and had to eliminate some spaces. I had to convert "San Luis Obispo, CA 93401" to "SanLuisObispo, CA 93401".
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
ok but some inadequate features in the software.
on April 10, 2019
Posted by: Tinman24
from Lima, OH
I was prevented from e-filing my state return as a result of some issues that I was unable to resolve. In the federal section for reporting data from my CSA1099R there was no box to record the state/payers state no. There was also an issue with the state distribution amount.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
LITTLE HELP WITH EDUCATION TAX
on April 10, 2019
Posted by: MikeNixie
from New York
Directed me to read IRS Publication 970 and figure out the 529 tax and all the jargon myself. Also I could not import my Schwab information because I use a special character in my password (doesn't everyone?).
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
An annoying flaw
on April 10, 2019
Posted by: DER1
from St. Paul, MN
Overall, I was impressed with the convenience and thoroughness of my HRB tax package. That is, until I went to file electronically. Then, issues with my 1099R data inputs were highlighted and had to be addressed. I feel these 1099R issues *should* have been verified/validated and highlighted at the time the data was entered in the forms, rather than delaying this verification/validation to the point of electronic filing. This, IMHO, is a significant flaw in an otherwise fine product.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easiest file version yet!!
on April 10, 2019
Posted by: ralph711521
from SunriseFL
I have used this product for many many years, this is by far the easiest return yet.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 10, 2019
Posted by: Debi 07
from OHIO
I have used H&R Block software for over 10 years. I made a simple typo this year 1st time. I was alerted by an e-mail that my filings were rejected and why- I was able to correct and resubmitted. Appreciate the help provided in the e-mail
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock