Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(143,766 Reviews)
Rating breakdown 143,766 reviews
5 Stars
95,005
4 Stars
26,756
3 Stars
9,738
2 Stars
5,049
1 Star
7,218
85%of customers recommend this product.
(
49,632 out of
58,077)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Bad year for HRBlock
on April 7, 2026
Posted by: Bill735
from NJ
More difficult to make entries than previous years. Not able to insert pin #'s even when they are entered in Specialty Situations section or at the end which leads to not being able to E-File. Still havent found a solution
to make the entry!!!!!!!!!!!!!
to make the entry!!!!!!!!!!!!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
I like that I can file multiple federal returns.
on April 7, 2026
Posted by: ref153
from Lorain, OH
Verified Purchase:Yes
I have used the H&R Block software to file my taxes for the last seven years, and plan to continue using it in the future.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonyme
from California
Verified Purchase:Yes
I’ve used this software since it started as brand babe Taxcut
I tried another company one year because I got it for free from one of my investment companies but ended up buying this one to do my taxes. I’ve lived in different states and have had different tax situations over the decades (regular job, self-employment, tax deferred accounts, investments,rental property, real estate transactions). This software has always done the job .
I tried another company one year because I got it for free from one of my investment companies but ended up buying this one to do my taxes. I’ve lived in different states and have had different tax situations over the decades (regular job, self-employment, tax deferred accounts, investments,rental property, real estate transactions). This software has always done the job .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Once annually
Verified Purchase:Yes
it works as it should! Nothing more and nothing less
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Check everything outside the program or risk audit
on April 7, 2026
Posted by: Dissatisfied74
from Northern Indiana
Verified Purchase:Yes
The program resolution didn't match my monitor resolution. It looks like they made it on a crt monitor and never scaled up. Furthermore there were glitches. Data wouldn't populate on the form after I entered it and some selections seemed meaningless as the program did what it wanted to anyway. All of this is alarming from a program dealing with something as important and sensitive as the US tax code.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fred42
from Annapolis, MD
Verified Purchase:Yes
I have been using H&R Block tax software for 15+ years and have found it the easiest to use and most comprehensive tax preparation software. Its on-line help has been invaluable. i switched to H&R after becoming frustrated with other tax preparation software apps.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mshe
from Seattle
Verified Purchase:Yes
It was easy to file my taxes online with H&R! It walked me through the whole thing!!! Thank you!!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milwaukee
Verified Purchase:Yes
Changes in the interview lead to challenges in correct returns. Some computations (known issues) were not correct and had to be overridden. ChatGPT was useful in finding the errors. Time for something better after using for 20 years.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock