Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Fast, easy to use, and great help along the way!
on April 1, 2026
Posted by: ch2575
from Lebanon, PA
Verified Purchase:Yes
I've been using H&R Block for probably 20 years. It's easy to use and has many ways it helps by offering answers to questions on the left side, checking for accuracy or items that may have been missed, and keeping a running tab of what you owe or how much your refund will be, even showing how much of a difference your last change made so you don't need to do the math. I also use it for my state tax as well as federal. It makes filing both easy and gives lots of options for payment and getting your refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
All good, except no confirm of efiled payments
on April 1, 2026
Posted by: Retired CPATax Attorney
Everything worked great for my return and efile, but dropped one star because I was extremely disappointed that there was no confirmation or identification in any summary that my taxes due were to be paid directly from my Bank account. No mention in any summaries, or confirmations, causing a risk that I do not want. No carry forward for Estimated payments for ES forms, requiring me to compute myself. When paying my estimates for the next year the IRS or State site confirmed with dates and amounts to be paid, but there is nothing is confirmed if I pay balance due through the software. I will wait to see if the money due comes out of my bank account.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TxAR
Verified Purchase:Yes
I have used your software for years now. I have had excellent results. Time savings are worth the price alone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Software FROZE when I submitted my federal taxes
on April 1, 2026
Posted by: john345678
Works okay, the RMD sections is unclear and creates false warnings.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Not really impressed. Price goes up but nothing new added. Not sure why I use it.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hans1
Verified Purchase:Yes
Wanted to try something other than Turbo Tax which had gotten more expensive and only good for one filing. Worked pretty well but had a problem with one form which kept coming up as an auditable item. Regardless of what I did it would not resolve. Chat feature was useless as those folks did not know what to do. Finally deleted the form so I could submit my tax forms.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, TX
Verified Purchase:Yes
This is the 3rd year using H&R Block. It is an excellent product and the best tax software I have ever used. It has all the forms needed without having to spend a fortune on a larger product with only one needed extra form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
When I use the software as I always had, it works well and gave me the results I expected. But when I asked AI how to do processes on my taxes, it could not answer my questions on where to enter the information.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock